Support that scales with you
From community resources to dedicated engineering time, we have the support level that fits your needs.
Starter
$9/moCommunity
Response time: Best effort
Support channels:
- Community forum
- Documentation
Pro
$49/moEmail
Response time: 48 hours
Support channels:
- Email support
- Community forum
- Documentation
Engineering time
1 hour/quarter
Enterprise
CustomDedicated
Response time: 4 hours
Support channels:
- Dedicated Slack/Teams
- Phone support
- Email priority queue
- Documentation
Engineering time
4 hours/quarter
What is Engineering Time?
Direct access to our engineering team for custom integrations, architecture reviews, and hands-on implementation help.
Use it for
- Custom integration development
- Architecture review sessions
- Workflow optimization
- Voice agent tuning and training
How it works
- 1Schedule time through your account dashboard
- 2Describe your project or challenge
- 3Meet with our engineers via video call
- 4Receive follow-up documentation